Medical (Behavioral Healthcare Practice) Errors

About the Course:

This course is intended to provide important concepts and strategies that are crucial to the prevention of errors within the behavioral healthcare practice of psychologists, counselors, social workers and other behavioral health professionals.

Publication Date:



Agency for Healthcare Research and QualityAHRQ

Agency for Healthcare Research and QualityAHRQ, among other Institutes of Health, along with contributions from CE Learning Systems staff.

Recommended For:

This course is recommended for health care professionals, especially psychologists, counselors, social workers, and nurses who seek knowledge about patient safety and ways to reduce practice errors. It is appropriate for all levels of participants’ knowledge.

Course Objectives:

  1. Explain ways organization systems can help reduce errors.

  2. Discuss Florida’s mandated requirements for error reduction.

  3. Provide 5 examples of potential medical errors within behavioral healthcare practice.

  4. Describe the process for Root Cause Analysis.

  5. Describe the JCAHO’s mandatory goals for patient safety.

  6. Discuss Sentinel Events and JCAHO’s requirements.

  7. Identify major causes of medical errors (practice errors).

  8. Explain why giving attention to medical errors is important.

  9. Describe how personal qualities impact on practice errors.

Medical Errors Course Materials

The link for the “Sentinel Event Alert, Issue 19: Look-alike, sound-alike drug names” on page 26 of the pdf can be found here.

Sentinel Events

Use this material to answer questions #6 through #10

Exam Questions

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Course Number: 101522
Credit Hours: 4cr
Exam Fee: $27.88
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Format: Online Article
4.5 out of 5
Popularity: 2286 members have taken this course