Selecting Process Measures for Quality Improvement in Mental Healthcare

About the Course:

This course is designed to help mental healthcare professionals and organizations to identify and select measures meeting their needs for use in quality assessment and improvement activities. The course materials focus on process measures, a type of quality measure that evaluates components of the interaction between the healthcare system and consumers of mental healthcare. Topics include principles underlying quality improvement, characteristics of process measures, and how quality measures can be used in conjunction with other types of quality measurement. References and listings additional sources of information are included.

Journal/Publisher:

Center for Mental Health Services, SAMHSA

Publication Date:

July 2002

Course Material Author

Hermann, Richard C., M.D., M.S., et al.

Recommended For:

This course is recommended for health care professionals, especially psychologists, counselors, social workers, and nurses who seek knowledge about measures designed to assess quality in mental healthcare delivery. It is appropriate for all levels of participants’ knowledge.

Course Objectives:

  1. Identify principles of quality improvement and process measures used in mental healthcare quality improvement.

  2. Describe considerations to be used in selecting quality control measures.

  3. Compare and contrast the items in the inventory of quality measures and evaluate the quality management infrastructure presented.

  4. Explain how process measures can be integrated with other types of quality assessment.

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American Psychological Association (APA)

CE Learning Systems is approved by the American Psychological Association to sponsor continuing education for psychologists. CE Learning Systems maintains responsibility for this program and its content.

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National Board for Certified Counselors (NBCC)

Our Provider Number: 5951

CE Learning Systems, service provider of CE-credit.com has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5951. Programs that do not qualify for NBCC credit are clearly identified. CE Learning Systems is solely responsible for all aspects of the programs.

NBCC Counselors completing this course will receive 2 credits.

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NAADAC, the Association for Addiction Professionals (NAADAC)

Our Provider Number: 107243

This course has been approved by CE Learning Systems, service provider of CE-credit.com, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #107243, CE Learning Systems is responsible for all aspects of their programming.

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National Association of School Psychologists (NASP)

NASP accepts 30 CPD credits of sequenced self-study per each three year renewal.

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American Academy of Health Care Providers in the Addictive Disorders (AAHCPAD)

Our Provider Number: 17-1460

CE Learning Systems dba CE-credit.com has been approved to offer Continuing Education credit for Certified Addiction Specialists (CAS) in accordance with the American Academy of Health Care Providers in the Addictive Disorders. Approval No. 17-1460.

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Course Article

Exam Questions

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Course Number 101147
2 credit hours
Online Article
Exam Fee: $13.94
4.2 out of 5
196 members have taken this course