Skip to main content

Getting to Yes: Negotiating Agreement Without Giving In

To help ensure your CEs are relevant to your practice, we regularly retire courses that are no longer current. This course has been retired. It is no longer available.

We add new courses all the time. Try these categories:

About the Course

Getting to YES offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict — whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution, from domestic to business to international, Getting to YES tells you how to separate the people from the problem, focus on interests, not positions, work together to create options that will satisfy both parties, and negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to “dirty tricks.” According to the National Institute for Dispute Resolution Forum,Getting to YES has an unrivaled place in the literature of dispute resolution. No other book in the field comes close to its impact on the way practitioners, teachers , researchers, and the public approach negotiation.”

This course is based on the book, Getting to Yes: Negotiating Agreement Without Giving In created by Roger Fisher, William L. Ury, Ph.D., and Bruce Patton

Publication Date:

1991 / 2nd edition

Course Material Authors

Course Material Authors authored the material only, and were not involved in creating this CE course. They are identified here for your own evaluation of the relevancy of the material this course is based on.

Roger Fisher
Roger Fisher teachers negotiation at Harvard Law School, where he is Williston Professor of Law _Emeritus_ and director of the Harvard Negotiation Project. Raised in Illinois, he served in World War II with the U.S. Army Air Force, in Paris with the Marshall Plan, and in Washington, D.C., with the Dept. of Justice. He has also practiced law in Washington and served as a consultant to the Dept. of Defense. He was the originator and executive editor of the award winning television series _The Advocates_. He consults widely with governments, corporations, and individuals through Conflict Management, Inc., and the Conflict Management Group of Cambridge, Massachusetts.
William L. Ury, Ph.D.
William L. Ury co-founded Harvard's Program on Negotiation, where he currently directs the Global Negotiation Project. Over the past two decades, Ury has served as a negotiation adviser and mediator in conflicts ranging from corporate mergers to wildcat strikes in a Kentucky coal mine to ethnic wars in the Middle East, the Balkans, and the former Soviet Union. During the 1980s, he helped the U.S. and Soviet governments create nuclear crisis centers designed to avert an accidental nuclear war. In that capacity, he served as a consultant to the Crisis Management Center at the White House. Ury regularly gives speeches and seminars to corporate executives, labor leaders, lawyers, teachers, diplomats, and military officers around the world. His consulting clients range from AT & T, IBM, and Ford Motor Company to the U.S. Treasury, the U.S. State Department, and the Pentagon. Ury received his B.A. from Yale and his M.A. and Ph.D. from Harvard in social anthropology. He is a recipient of the Whitney North Seymour Award from the American Arbitration Association and the Distinguished Service Medal from the Russian Parliament. His work has been widely featured in the media, from the _New York Times_ and ABC to the BBC.
Bruce Patton
Bruce Patton, deputy director of the Harvard Negotiation Project, is the Thaddeus R. Beal Lecturer on Law at Harvard Law School. An attorney, he teaches negotiation to diplomats and corporate executives around the world and works as a negotiation consultant and mediator in international, corporate, labor-management, and family settings. Associated with the Conflict Management organizations, which he co-founded in 1984, he has both graduate and undergraduate degrees from Harvard. Editor of the first edition, Patton was a full author of the second edition.

Course Creator

Recommended For:

This course is recommended for mediators, arbitrators, negotiators, attorneys, psychologists, counselors, teachers social workers, nurses and others who seek knowledge about negotiation strategies which have proven effective in every form of conflict. It is appropriate for all levels of participants' knowledge.

Course Objectives:

After taking this course, you should be able to:

  1. Apply a step-by-step, proven strategy to coming to mutually acceptable agreements.
  2. Distinguish between positions and interests in negotiations.
  3. Distinguish between "hard," "soft" and "principled" negotiation.
  4. Define the limitations of principled negotiation.
  5. List and explain the four propositions of principled negotiation.
  6. Describe options for negotiating in the face of a power imbalance.
  7. Explain how to handle "dirty tricks" from the "hard bargainer."

Disclosure to Learners

Disclosure of Relevant Financial Relationships

CE Learning Systems adheres to the ACCME's Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CE activity – including faculty, planners, reviewers, or others ― are required to disclose all relevant financial relationships with ineligible entities (formerly known as commercial interests).

The following relevant financial relationships have been disclosed by this activity's planners, faculty, and the reviewer:

Planners and Reviewers

The planners of this activity have reported that they have no relevant financial relationships.

Faculty: Keith Gibson, Ph.D.

There are no relevant disclosures.

Commercial support

There is no commercial support for this distance-learning course.

Exam Questions

All exam questions for the course are visible on this page for members of CE-Credit.com.

Membership is free, and you can register today! You'll only pay when you're ready to purchase a course, or if you take advantage of the Unlimited Package.

If you're already a member, please sign in to see the exam questions for this and all other courses.

Discuss this course

You can share your thoughts about this course after you pass the exam.

Sign In or Register to get started.

FAQs

  • Is this course approved for my continuing education requirements?

    Yes, most likely. Look Up Your State Board for more detailed information. Logged-in site members will see the relevant approval information displayed in the Approvals tab for every course.

  • Do you have accommodations for my disability (ADA)?

    If you are having trouble using CE-Credit.com, please contact us! We would be happy to accommodate your needs right away, and your input will help us make CE-Credit.com more accessible for future users too.

  • How do I enroll in this course?

    Use the Enroll In This Course button and just follow the instructions! You don't pay anything until you're ready to take an exam.

  • What do I have to do to complete the course?

    To complete the course, review the course objectives, then review the material, and then pass the exam with a score of 75% or greater and lastly complete an evaluation.

  • How do I access the materials?

    Most of our courses are based on online articles available for free to the public. Some courses, such as those based on books, require that you purchase the material. Use the Materials tab above for more info. You don't need to enroll in the course to access materials, whether free or paid. So you always know what you're getting into before you commit to taking the exam.

  • How do I get my certificate?

    Your certificate(s) will be available to download or email immediately when you pass the course exam and complete the evaluation.

  • Can I contact you for more help?

    Yes! Use the Help widget at the bottom-right of the screen anywhere on CE-Credit.com to search our help docs, or to ask our support team for help. Unlike most of our competitors, CE-Credit.com has live US-based support reps to help you by email, chat, or phone.

Course Retired
Course Number 100951
8 CE credit hours
Sign in for credit hours relevant to your credentials.

  • Book
Exam Fee $47.76
There's no exam fee with an Unlimited CE membership! Read More

No Cost Materials

248 members have taken this course

Try a free CE course.

Get started by trying a free course of your choice. No payment info required!

Sign Up Free

View all free trial courses

Happy therapist using CE-Credit.com